My scan has failed what else can I do to rescan?

If a scan failed without any apparent cause, you can manually initiate a new scan as follows:

1. Log in to the Usercentrics Admin Interface.
2. On the Companies overview page, select the company that includes your WordPress domain.
3. Click on your company and select your GDPR configuration.
4. In the left-hand menu, select Service Settings.
5. Click the Start Scan button to initiate a new scan.

If the scan repeatedly fails due to an invalid domain:

1. Select Configuration in the left-hand menu.
2. Check whether the domain is listed correctly.
3. Remove the incorrect domain and add a correct one.